1. Purpose
This policy outlines how users can request deletion of their personal data collected by Bluemix Academy (and its brand Skill Scholar) and how such requests are processed.
2. How to Request Deletion
Email your request to info@bluemixacademy.com with the subject “Data Deletion Request”, including:
- Your registered email ID
- Account or enrollment details
- Specific data or service to delete
We may verify your identity before proceeding.
3. Processing Timeline
- Verified requests are processed within 30 business days.
- Data required for legal or financial reasons (e.g., payment receipts, invoices) may be retained as per applicable laws.
- Deleted data will be permanently removed or anonymized from our systems and backups.
4. Exceptions
We may retain data if required for:
- Legal or tax compliance
- Ongoing internship or placement activities
- Fraud prevention or dispute resolution
- Statistical or anonymized analytics
5. Post-Deletion Effects
Once deletion is complete:
- Your account will be deactivated.
- Certificates or records previously issued remain valid but cannot be reissued.
- You must create a new account for future enrollments.
6. Contact for Queries
For questions about this policy:
Bluemix Academy
📧 info@bluemixacademy.com
📞 +91 99400 58102
📍 2nd Floor, GRS Complex, No. 152, Velachery Main Road, Pallikaranai, Chennai, Tamil Nadu – 600100, India.